Pros And Cons Working At Farfetch | Filosofashion Fashion Blog
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26 Dec

Pros and cons working at Farfetch

The truth about Farfetch

If you ever wanted to score a job at Farfetch, here is what you need to know

The article is based on my own experience in Lisbon, Portugal. After working at Amazon where I had a 9 to 5 regular office job, I really got interested in becoming freer in regards to my schedule. One of these hot Portuguese summers I was walking at Cais do Sodre station and noticed it was a beautiful artistic area with high-tech studios. There it was a big name of Farfetch shining out in a timely fashion. A new office of luxury retail business. At that moment I decided that I definitely need to work here.

Working at Farfetch: Recruitment process

The process of recruiting took around 6 months since I first sent my resume. It was not all that easy as it seems from the beginning. First of all, you need to monitor the vacancy every now and then, since they tend to disappear with no notification afterward. So you apply and within a month you receive no note of the update. Keep your patience! Probably you would need to re-apply several times until they call you. I did 4 times until I received a call from Lisbon’s office.

Lisbon Office of Farfetch

The office indeed looked like an astronomical development from what I have seen before at Amazon where we all just got glued to each other at one desk. Farfetch office looked like those places they have at Google or Facebook. A kitchen with a cook serving the meals and snacks for free, a playground where you literally can endeavor as a little kid, just so you will be less stressed at work, a billiard, a tv, multiple secluded places for sociopaths like me, video games, private smoking area and a lounge, a piano with a guitar. All this surrounding seemed very inviting and seemed like the best working place of all.

However, when it comes to the very interview the dark little room seems suddenly claustrophobic. I had 2 interviewers and technically there was nothing awkward in terms of the questions being asked. The company spent billions of dollars as a Sturt-up and it is quite obvious that the staff they are looking for should be with a very specific mindset and be in resonance with the company. That was technically the first interview with the duration of 2 hours. However, you need to always remember that what you need to say does not necessary mean you are a person like that. There are things that you “have to” say – and what you need to say at Farfetch is that you are servant of the company and will be for many years. Not just this specific company, but many others that you are considering. If you say something like I see myself on Bali in 5 years from now on – you need to understand that you are not a match.

Questions you get asked at Farfetch

One question that was quite controversial for me was “If the buyer requested the refund with an intention to scam the company, would you refund or not?” The question requires deep knowledge of the policy of the company and the mindset of an entrepreneur…So the controversy here is: “Is Farfetch looking for servants answering phones or people with strong analytical entrepreneurial thinking?”.

Regardless of that, another call came in where we discussed a portion of a freelancer writing for the company. That made me feel happier. However, if you are looking for a freelancer’s freedom that would not be a great match. That still means that you need to work form 9 to 6 even from home. Start-up is just a food for thinking whether it’s a good option for you or not.

Job TitleSalary
Customer Service Representative salaries – 2 salaries reported€950/mo
Software Engineer salaries – 2 salaries reported€1,925/mo
Account Manager salaries – 2 salaries reported€19,600/yr

Second of all, even if you get the privilege to work from the office sometimes, do not expect your co-workers to accept you as a part of the family or a team. Working near IT developers doing your own creative thing – is like living in a parallel world. Even if you are working there for a year – nobody knows you and most of the time your colleagues will shy away looking into their cellphones. Do not wait for the Portuguese friendliness and hospitality with open arms.

Is Farfetch an exceptional workplace? You decide.


Iryna Fedorchak

Hello, I am Iryna. A creative Ukrainian soul living in Lisbon, Portugal. I know fashion, I speak beauty and I know what lifestyle suits you the best. Here I will show you how fashion manifestation looks like as well as I want it to be an inspiring space for women of all religions and heritage. I hope I can help and advise you about your fashion preferences. Let's do fashion together! I love to create and re-create looks showcasing the life of European Bohemia in Portugal, researching Dos' and Donts' of the beauty realm, throwing my philosophy like confetti.